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CUSTOMER STORIES

AI at work in real operations

See how enterprise teams use Dyna.Ai to change the way work gets done and the results they achieve.

Enterprise voice AI by the numbers

Public product benchmarks behind multilingual customer workflows

100+languages supportedMultilingual engagement
<200msresponse timeReal-time conversation
98%+intent and emotion accuracyConversation understanding

Real workflows. Measurable change.

Explore the operational challenge, AI workflow and measurable outcome behind every customer story.

12 stories
US recruiter interviewing a candidate in a professional office
M-GroupBPO

24/7 Interview Access: How M-Group Expanded Hiring Capacity with AI Interviews

M-Group added Dyna.Ai to its existing recruitment workflow, completing integration in two weeks and expanding localised interview access without adding recruiter headcount.

Customer support specialist handling a collections conversation from a digital workspace
A leading Singapore digital bankFinancial Service

3× Collections Efficiency: How a Singapore Digital Bank Scaled Outreach with Voice Agent

A Singapore digital bank used Dyna.Ai Voice Agents for multilingual collections outreach, reaching 1,000+ calls per hour and expanding coverage from 24% to 100%.

Payments leader discussing a POS issue beside a retail checkout terminal
A leading Nigerian digital payment companyFinancial Service

10,000+ Daily Calls: How a Nigerian Payment Company Scaled POS Support with Voice Agent

A Nigerian digital payment company used localised Voice Agent and API callbacks to collect merchant POS feedback, confirm issues and return structured tags to support teams.

Merchant activation workflow for Enstack
EnstackOthers

30% Higher Sales Activation: How Enstack Reduced Manual Effort with Voice Agent

Enstack used a Taglish Voice Agent to guide merchants from sign-up toward activation, increasing sales activation by 30% and reducing manual effort by 85%.

Global BPO recruitment team reviewing structured candidate interview evidence
A global BPO leaderBPO

How a Global BPO Cut First-Interview Time from 12 Days to 2 Hours with AI Recruiter

A global BPO leader connected AI screening, scheduling, multilingual interviews and reporting, reducing time to first interview from 12 days to 2 hours.

Hong Kong brokerage team meeting with the harbor skyline in view
A Hong Kong insurance brokerageInsurance

How a Hong Kong Brokerage Cut Onboarding to Three Days with AI Copilot

An AI Copilot helps a Hong Kong insurance brokerage retrieve approved policy knowledge and prepare adviser-ready answers while licensed advisers retain decision responsibility.

Hong Kong relationship manager reviewing investor follow-up context
A Hong Kong securities brokerageFinancial Service

41% Call Connection: How a Hong Kong Brokerage Reactivated Investors with Voice Agent

A Hong Kong securities brokerage uses multilingual Voice Agent to identify investor intent, summarize calls and route relevant follow-up to relationship managers.

Japanese insurance operations team reviewing a policy renewal workflow
Lifenet InsuranceInsurance

80% Lower Labour Cost: How Lifenet Modernized Renewal Outreach with Japanese Voice Agent

Lifenet uses localised Japanese Voice Agent for policy-renewal outreach, combining natural speech, intent understanding and structured follow-up.

Guest-service desk in a Singapore luxury hotel
A world-renowned integrated resort in SingaporeOthers

How a Singapore Resort Reached >95% Accuracy with an AI Knowledge Assistant

A world-renowned integrated resort in Singapore used a multilingual AI Knowledge Assistant to help agents answer guest enquiries across phone and email.

Japanese dealership insurance specialists reviewing an auto-insurance renewal workflow
ToyotaInsurance

How Remolif and Toyota Corolla Kagawa Achieved 100% Renewal Coverage with Voice Agent

Remolif and Toyota Corolla Kagawa use Dyna.Ai Voice Agent and Agent Builder to scale renewal outreach and support in-showroom insurance sales.

Indonesian fintech customer-service team supporting credit card activation
A fast-growing Indonesian fintechFinancial Service

How an Indonesian Fintech Cut Card Activation Costs 55% with Voice Agent

A fast-growing Indonesian fintech deployed an outbound Voice Agent to educate customers, support card activation and encourage the first top-up at production scale.

HelloWork employment helpdesk agent supporting a user through an account-access question
HelloWorkOthers

How HelloWork Reached >96% Accuracy with a Fine-Tuned Voice Agent

HelloWork fine-tuned Dyna.Ai Voice Agent to guide job seekers and employers through four high-frequency My Page account scenarios in Japan.