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Banking

Turn banking conversations into action.

Connect customer conversations, employee support and banking workflows with enterprise AI designed for financial services.

Customer speaking with her bank by phone in a bright home office
  1. Customer

    I'd like to open a savings account.

  2. AI Agent

    Of course. Are you saving for a goal or everyday access?

  3. Customer

    A savings goal, but I may need to withdraw.

  4. AI Agent

    I can help you compare accounts by access, fees and interest.

Operational focus across your bank

99.5%

Faster response time

+37%

Increase in NPS

40%

Reduction in operational costs

Why banking needs AI now

Customer expectations are rising. Employee workloads are overwhelming. Digital transformation is urgent.

Customer experience gap

Customers expect instant 24/7 service, and delays drive them away.

Employee productivity crisis

Bank staff waste hours on repetitive work, leading to burnout and low efficiency.

Pressure for growth & efficiency

Banks must scale service, cut costs, stay competitive, and AI makes it possible.

Deliver instant, personalized service at scale

Transform customer interactions with AI agents that understand context, resolve issues instantly, and provide 24/7 support across all channels.

Deliver instant, personalized service at scale

24/7 availability

Never miss a customer inquiry. AI agents handle requests instantly, any time of day.

90% faster response time

Eliminate wait times with instant, accurate responses to customer questions.

Personalized at scale

Every interaction uses customer data and context for tailored, relevant service.

Empower your team with intelligent automation

Boost productivity and job satisfaction with AI assistants that handle routine tasks, provide instant knowledge access, and enable employees to focus on high-value work.

3 hours saved daily

Eliminate time spent searching for information with instant AI-powered knowledge retrieval.

Instant knowledge access

AI retrieves policies, procedures, and customer data in seconds, not hours.

40% productivity increase

Automate repetitive workflows and free employees for strategic, customer-focused work.

Empower your team with intelligent automation

Enterprise AI architecture

Designed to connect conversations, knowledge and workflows

Conversational intelligence

Conversational intelligence

Understands intent, context, sentiment

Operational intelligence

Operational intelligence

Workflow automation, review and decision support

Growth intelligence

Growth intelligence

Predictive insights for retention & upsell

CUSTOMER RESULTS

How teams put AI to work in banking.

View customer stories
Customer support specialist handling a collections conversation from a digital workspace

3× Collections Efficiency: How a Singapore Digital Bank Scaled Outreach with Voice Agent

3×collections efficiency1,000+outbound calls per hour70%reduction in manual workload

A Singapore digital bank used Dyna.Ai Voice Agents for multilingual collections outreach, reaching 1,000+ calls per hour and expanding coverage from 24% to 100%.