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By utilizing data from previous interactions across multiple channels, voice AI agents can provide more meaningful and relevant engagements.", "title9": "Speak the language of your global customers", "description4": "Connect with clients globally in over 50 languages, tailoring tone and dialect to each region for a truly personalized experience. Powered by LLM, our Voice AI understands user intent with 95% accuracy, ensuring precise interactions every time.", "title10": "Smoothly transition queries between human and AI agents", "description5": "Facilitates smooth handoffs between AI and human agents, ensuring top-tier interactions for both basic and complex inquiries. Equip agents with real-time AI insights to accelerate ticket resolution and enhance team efficiency.", "title11": "Unlock value faster with a quick and seamless setup", "description6": "Easily build voice agents in minutes using our user-friendly Agent Studio. Streamline your market launch with one-click integrations, seamlessly connecting to major contact centers, help desks, and CRM systems." }, "digitalEmployee": { "title": "Giving digital life, illuminating a smart future", "title1": "AI Digital Employee", "title2": "AvatarGPT", "title3": "Your most human-like AI solution", "title4": "Response time", "title5": "The character model's polygon count", "title6": "Phonetic distance", "title7": "Multi-language support/ languages", "title8": "Innovate interactive experiences", "title9": "Face recognition, proactive greeting, innovative customer acquisition solutions (advertisements, PPTs, images and text), integrated plugins, enhanced sound pickup in noisy environments, and multi-language support", "title10": "Effective noise reduction for noisy environments", "title11": "Leveraging technologies such as face retrieval, lip-reading, and noise reduction, we enable pinpoint audio localization of specific individuals in noisy environments, ensuring smoother interactions.", "title12": "Endless customization, Tailored to you", "title13": "Enhance user experience with seamless function calls, proactive greetings, multi-mode interactions, and integrated plugins.", "title14": "Multi-language support", "title15": "Experience seamless communication with support for multiple languages, including English, Japanese, Chinese, Thai, Arabic, Vietnamese, and many others. 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Additionally, we have reduced human customer service costs and improved service efficiency.", "title47": "Over 95%", "title48": "Average Reply Accuracy Rate", "title49": "Multi-turn dialogue", "title50": "With Real-time Data Query Support", "title51": "Text-based customer service for a website", "title52": "Our text and image extraction and segmentation technology accurately captures visual and textual information from webpages, enabling precise extraction and segmentation of web-based knowledge, significantly enhancing users' accuracy in accessing visual and textual information.", "title53": "Over 90%", "title54": "Average Reply Accuracy Rate", "title55": "92%", "title56": "Image and Text Reply Accuracy Rate", "title57": "Voice customer service bot", "title58": "Through integration with intelligent speech technology, we have helped customers implement an LLM-driven voice customer service bot capability. The platform swiftly converts customers' speech into text and outputs it in a fraction of a second, making the C-end customer experience during phone service akin to a conversation with a real person.", "title59": "91.4%", "title60": "Average Reply Accuracy Rate", "title61": "Less than 200ms", "title62": "End-to-end Response Time", "title63": "Voice marketing bot", "title64": "Utilizing the platform's multi-language bot customization capabilities, including multi-lingual knowledge bases and plugins, combined with intelligent speech technology, we can help customers address the cold start challenges of overseas minority language businesses due to insufficient corpus accumulation.", "title65": "Hour-level", "title66": "Cold Start Time", "title67": "10 types", "title68": "Supports Languages", "title69": "Digital human for business transactions", "title70": "By connecting to a digital human's large screen, we customized a digital human clerk for a client. Leveraging the product's Chat-Flow dialogue flow orchestration capability, the digital human can guide customers through the business transaction process, collect necessary information, and provide personalized information recommendations and guidance based on the specific details provided by customers.", "title71": "Flexible customization", "title72": "Business processes", "title73": "Proactive dialogue", "title74": "Guide users", "title75": "Digital human for corporate promotions", "title76": "Connected to a digital human's large screen, it can be applied in the field of corporate promotions. It introduces company profiles to visitors, queries industry news and updates, checks the company's real-time stock prices, and more. Its strong interactivity and high anthropomorphism enhance visitors' conversational experiences, showcasing the company's technological prowess and innovative mindset.", "title77": "AI Agent", "title78": "Capabilities", "title79": "AI search", "title80": "Online query", "title81": "Connect to Agent Studio to cover your full-scenario needs", "title82": "Text Chat Scenario", "title83": "Intelligent Voice Scenario", "title84": "Digital Human Scenario", "title85": "Text-based customer service for a product", "title86": "Leveraging our unique structured knowledge retrieval technology, we have successfully addressed the challenges posed by complex knowledge bases, enabling precise responses to C-end user inquiries. Additionally, we have reduced human customer service costs and improved service efficiency.", "title87": "Over 95%", "title88": "Average Reply Accuracy Rate", "title89": "Multi-turn dialogue", "title90": "With Real-time Data Query Support", "title91": "Text-based customer service for a website", "title92": "Our text and image extraction and segmentation technology accurately captures visual and textual information from webpages, enabling precise extraction and segmentation of web-based knowledge, significantly enhancing users' accuracy in accessing visual and textual information.", "title93": "Over 90%", "title94": "Average Reply Accuracy Rate", "title95": "92%", "title96": "Image and Text Reply Accuracy Rate", "title97": "Voice customer service bot", "title98": "Through integration with intelligent speech technology, we have helped customers implement an LLM-driven voice customer service bot capability. The platform swiftly converts customers' speech into text and outputs it in a fraction of a second, making the C-end customer experience during phone service akin to a conversation with a real person.", "title99": "91.4%", "title100": "Average Reply Accuracy Rate", "title101": "Less than 200ms", "title102": "End-to-end Response Time", "title103": "Voice marketing bot", "title104": "Utilizing the platform's multi-language bot customization capabilities, including multi-lingual knowledge bases and plugins, combined with intelligent speech technology, we can help customers address the cold start challenges of overseas minority language businesses due to insufficient corpus accumulation.", "title105": "Hour-level", "title106": "Cold Start Time", "title107": "10 types", "title108": "Supports Languages", "title109": "Digital human for business transactions", "title110": "By connecting to a digital human's large screen, we customized a digital human clerk for a client. Leveraging the product's Chat-Flow dialogue flow orchestration capability, the digital human can guide customers through the business transaction process, collect necessary information, and provide personalized information recommendations and guidance based on the specific details provided by customers.", "title111": "Flexible customization", "title112": "Business processes", "title113": "Proactive dialogue", "title114": "Guide users", "title115": "Digital human for corporate promotions", "title116": "Connected to a digital human's large screen, it can be applied in the field of corporate promotions. It introduces company profiles to visitors, queries industry news and updates, checks the company's real-time stock prices, and more. Its strong interactivity and high anthropomorphism enhance visitors' conversational experiences, showcasing the company's technological prowess and innovative mindset.", "title117": "AI Agent", "title118": "Capabilities", "title119": "AI search", "title120": "Online query", "title121": "Start Building Your Intelligent Agent", "title122": "Multi-model Compatibility · Precise Image and Text Retrieval · Chat-Flow Orchestration · AI Agent · Data Insights", "title125": "Agent Studio", "title126": "Instant Response, Wonderful Interaction", "title127": "Agent Studio is built upon advanced artificial intelligence technology, ensuring that every interaction with the robot is met with instant and precise responses. Whether it's customer service, business marketing, or casual chat, Agent Studio provides swift and intelligent solutions that significantly enhance communication efficiency, making intelligent services readily accessible.", "title131": "Outstanding response speed, eliminating the need for your customers to wait any longer", "title132": "*The chart above shows the response time data for the Agent Studio application in a specified RAG scenario.", "title133": "Comprehensive product features to easily tackle diverse business challenges", "title134": "Start Building Your Intelligent Agent", "title135": "Multi-model Compatibility · Precise Image and Text Retrieval · Chat-Flow Orchestration · AI Agent · Data Insights" }, "product": { "title1": "Products", "desc1": "Utilize cutting-edge AI techniques to foster business digitalization and intelligentization.", "title2": "Identity Verification", "title3": "Application Systems", "title4": "Core Systems", "title5": "Explore" }, "eKyc": { "title1": "E-KYC: Transforming Onboarding and Identity Verification", "title2": "E-KYC: Transforming Onboarding and Identity Verification", "title3": "Get your free account today", "title4": "Register your free account now and experience our cutting-edge E-KYC solution, designed to streamline onboarding process.", "submitTxt": "Try For Free", "title5": "The testing account will be sent to you soon. Please check your email.", "form": { "firstName": "*First Name", "lastName": "*Last Name", "company": "*Company Name", "jobTitle": "*Job Title", "email": "*Business Email Address", "areaCode": "*Area Code", "phone": "*Phone", "industry": "*Industry", "country": "*Country", "remark": "How Can We Help You?", "remark2": "Want to meet on-site or book a demo? Just leave us a message with your preferred time, and we'll get it set up!", "actionTip": "By checking this box I give my consent to Dyna.Ai using my personal information to send me communications regarding Dyna.Ai's products, events, trainings, reports and services.", "success": "Submitted successfully", "successTip": "Our team will get in touch shortly", "error": "Error Detection Prompt", "errorTip": "The information provided is incorrect. Please review and correct your information.", "errorTip2": "You may need to:", "formButton": "Resubmit", "firstNameTip": "This field is required.", "lastNameTip": "This field is required.", "companyNameTip": "This field is required.", "jobTitleTip": "This field is required.", "emailTip": "This field is required.", "emailTip2": "Enter a valid email address example{'@'}domain.com", "phoneTip": "This field is required.", "phoneTip2": "Enter a valid phone number between 7-15 digits.", "countryCodeTip": "Please select country code.", "industryTip": "This field is required.", "countryTip": "This field is required.", "subscriptionTip": "This field is required." }, "content": { "title1": "Our E-KYC solution delivers AI-powered ID verification to effectively detect and reduce fraud risks, lower operational costs, and support rapid market expansion in banking, wallets, BNPL, and e-commerce industries.", "title2": "ID Recognition", "desc1": "Extract structured information from documents quickly and accurately with an accuracy rate of 99.8%.", "desc2": "Precise recognition with dedicated models tailored to multiple regions, automatically identifying document types and supporting multiple document types for an enhanced customer experience.", "desc3": "Supports precise recognition in scenarios with complex backgrounds, low lighting conditions, and aslant documents.", "title3": "Liveness Detection", "desc4": "Demonstrates effective defense against various non-human liveness threats, such as AI face-swapping.", "desc5": "Provides an omnichannel SDK for one-click integration.", "desc6": "Dual features verification with both local models and online large models for faster response and a better user experience.", "desc7": "Runs smoothly on very scalable mobile devices without compromising the accuracy of dynamic detection and face recognition.", "desc8": "Supports multiple languages: Chinese, English, Indonesian, Vietnamese, Hindi, Thai, Malay, and Spanish.", "title4": "Face Comparison", "desc9": "Optimized face recognition for local markets in Latin America, Southeast Asia, Indonesia, and other regions.", "desc10": "Implements image quality detection to automatically filter out unsuitable low-resolution images." } }, "industries": { "title1": "Industries", "desc1": "Find a solution that's designed to address unique needs of your industry." }, "contactCenter": { "title1": "AI Revolutionize", "title2": "Contact Centers", "desc1": "Leverage Dyna.Ai's state-of-the-art AI solutions to redefine contact center operations. 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Dyna.ai Pte.Ltd and its affiliates (“Dyna.ai”, “we”, “us”, “our”) is committed to protecting and respecting your privacy. We are fully aware of the importance of the protection of personal data and will make every effort to protect the security and integrity thereof. We would collect, store, analyze, transfer, use, process, and protect your personal data in accordance with this Privacy Statement.

Written on May 17, 2024
Takes effect on May 17, 2024

This Privacy Statement (together with our Terms of Use and any other documents referred to in it) sets out (i) the basis on which we will process any personal data we collect from you, or that you provide to us; and (ii) How we serve you.
This privacy policy applies to the Websites and all products and services offered by Dyna.ai. Please read the following carefully when using our services. By visiting our website, you are accepting and agreeing to our practices described herein. We have to remind you that our websites, including this Privacy Statement, may contain links to and from third party websites. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

1. INFORMATION WE COLLECT FROM YOU
1.1 You can use and browse our website without having to disclose your personal data, except as may be necessary to allow us to (i) respond to your requests; (2) provide you with a service; or in cases where you contact us directly. The information include:

A. Contact, Account, and Personal Data Information.

- Such as your first name, last name, telephone number, postal address, email address, company name, job information, industry, nationality, etc.

B. Other information

- E.g. when you fill out form(s), add information to your account, respond to surveys, participate in promotions, communicate with our service team and other members, etc.

2. HOW WE USE THE INFORMATION WE COLLECTED
Subject to applicable laws and regulations or agreements with you, we may use the collected information in the following ways. If we use your information for purposes beyond the following purposes, we will explain to you again and ask for consent.

We may process your emails, telephone calls, and/or submission of form(s) in order to respond to your enquiries or requests;
We may process your your first name, last name, telephone number, email address, the resume or any document submitted by yourself, in order to respond to your job/internship application or your recruitment queries;
We may process your first name, last name, telephone number, email address, company name, job information, industry, nationality to performing office and operational administrative matters at your request (e.g. we may send you products, services, customer cases, industry reports, white papers, marketing emails, exhibition or forum information,etc. in response to your requests and messages);
We may process your other information in order to respond to and follow-up action on your complaints and seek feedback and input on Dyna.ai’s business and operational matters; or

We may process your first name, last name, telephone number, email address to provide and improve our advertising and marketing. (e.g. we may send you promotional information, marketing, advertising and other information that we think may be of interest to you, as well as invitations to events and related event opportunities.)

3. HOW WE TRANSFER AND STORE YOUR INFORMATION
The data that we collect from you may be transferred to, and stored at, a destination outside Singapore. It may also be processed by staff operating outside Singapore who work for us or for one of our service providers.
By submitting your personal data, you agree to this transfer, storing and processing. Dyna.ai would take appropriate steps to ensure that your data is treated securely and in accordance with this Privacy Statement.
We retain your personal data for as long as necessary for the fulfillment of the purposes for which it was collected or to which you have given your consent, except where otherwise provided for by law.

4. HOW WE PROTECT YOUR INFORMATION
We use technical and organisational security precautions to protect your data from unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risk. Our security procedures are continuously revised based on new technological developments.

5. HOW WE SHARE AND DISCLOSE YOUR INFORMATION

5.1 Sharing
We share the necessary personal data with our affiliates within the scope of purposes stipulated hereunder.
We share personal data with our partners and third parties as necessary only after obtaining your consent or authorization. Our partners or the third parties have no right to use the shared personal data for any other purpose. If it is necessary to use information beyond the scope of authorization, we will again seek authorization or consent from you.

5.2 Disclosure
We will not publicly disclose your or personal information unless we have obtained your express and explicit consent.

5.3 Disclaimer
Under the following circumstances, we will share, transfer or publicly disclose your personal data without obtaining any consent or authorization in advance:
You have already made it public;
Such information is directly related to national security, national defense security, public security, public health or public interest;
Disclosure is necessary under the mandatory requirements of applicable laws and regulations, or is directly related to criminal investigation, prosecution, trial and execution of judgment. Subject to compliance with laws and regulations, when we receive such disclosure requests, we will require the other party to issue corresponding legal documents, such as subpoenas or letters of investigation. We will carefully review all requests to ensure they have a legitimate basis;
To the extent permitted by applicable laws and regulations, the disclosure is necessary to safeguard the life, property and other legitimate rights and interests of our other users, our affiliates and ourselves.
The personal data is collected from legally publicly disclosed information, such as legal news reports, government information disclosure and other channels.
The disclosed information is de-identified and is for the academic research institutions to carry out statistical or academic research. Furthermore, the research is necessary for the public interest, and results are to be published.
Other circumstances permitted by applicable laws and regulations.
‍
6. OUR POLICY TOWARDS CHILDREN
Dyna.ai Services are not directed to individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we learn that a child under the age of 13 has provided us with Personal Information, we will take steps to delete such information. If you become aware that a child has provided us with Personal Information, please contact us at support{'@'}dyna.ai.

7. CHANGES OF PRIVACY STATEMENT
We reserve the right to modify this privacy statement at any time in accordance with applicable law and regulations. If we do so, we will post the revised privacy statement and update the “Last Updated” date. In case of material changes, we will also provide you with notice of the modification by email at least thirty (30) days before the effective date. If you disagree with the revised privacy statement, you can cancel your account, stop using our services and stop visiting our website. If you do not do so before the date the revised privacy statement becomes effective, your continued access to or use of our services will be subject thereto.

8. RETENTION OF RIGHTS
The copyright hereof is owned by Dyna.ai Pte Ltd. To the extent permitted by law, we retain the right of final interpretation and modification of this privacy statement.

9. YOUR RIGHTS
Depending on the laws, you may be entitled to exercise the following data subject rights, subject to applicable exceptions:

Right to be Informed and Access: You have the right to know and access the personal information we have collected about you, including the categories of personal information, the method we use and disclose your personal information.
Right to Correct or Rectify: You have the right to correct or rectify inaccurate personal information we maintain about you.
Right to Object to Processing: You have the right to object to, or request that we restrict, certain processing.
Right to Withdraw Consent: To the extent we are processing your personal information based on consent, you have the right to withdraw consent at any time, except as otherwise provided by law.
Right to Delete or Erase: You have the right to request us to delete or erase the personal information we have collected about you.

The above requests for exercising rights shall be made by contacting us via post at:

Contact ways as follows:
Recipient: Legal Team
Email: support{'@'}dyna.ai

10. COMPLAINTS
If you have a concern about our processing of personal information that we are not able to resolve, we encourage you to contact us with any questions or concerns by sending us an email at support{'@'}dyna.ai.

11. DATA PROTECTION OFFICER
Our data protection officer can be contacted at dpo{'@'}dyna.ai.

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Reduce information search time by 90% and break information silos across the whole company." }, { "title": "Company AI Guide", "desc": "An intelligent engagement solution that manages customer entry points, automates pre-sales interactions, and captures high-value leads — driving faster conversion and business growth.", "industries": ["All Industries", "Retail", "BPO", "Fintech"], "useCases": [ "Pre-sales consultation", "Retail Business consultation", "Product & appointment management" ], "features": [ "Channel integration", "Business consultation", "Appointment management", "Information collection", "System integration", "Monitoring & reports" ], "keyValue": "Delivers measurable ROI by turning customer engagement into a continuous lead-generation and conversion engine." }, { "title": "AI Recruiter", "desc": "Assist recruiters in hiring by enabling AI-powered resume screening and interview processes.", "industries": ["All Industries", "BPO/RPO", "call center"], "useCases": ["Resume screening", "AI interview"], "features": ["Multilingual support", "ATS integration"], "keyValue": "Help recruiters save 80% of their working time in recruiting process" }, { "title": "AI Wealth Advisor", "desc": "AI Wealth Advisor helps RMs scale coverage, personalize wealth management, and provide 24/7 service with AI agents.", "industries": ["Wealth management", "Banking", "Financial services"], "useCases": [ "Client profiling", "Portfolio analysis", "Risk assessment", "Product recommendation", "Proposal generation" ], "features": [ "AI Relationship manager", "360° client view", "Market insights", "Portfolio optimization", "Automated reporting" ], "keyValue": "Automates analysis and reporting to free RMs for relationship-building, drive growth, increase trust, and deliver personalized, data-driven advice at scale." }, { "title": "AI Teller for Banking", "desc": "An AI-powered conversational agent that transforms digital banking with intelligent, personalized, and secure customer interactions.", "industries": ["All Industries", "BPO/RPO", "Call Center"], "useCases": ["Resume Screening", "AI Interview"], "features": ["Multilingual Support", "ATS Integration"], "keyValue": "Help recruiters save 80% of their working time in recruiting process" }, { "title": "AI Credit Underwriter", "desc": "AI-driven underwriting solution that automates corporate credit analysis, enhances risk insight, and accelerates loan decisions.", "industries": ["Banking & Corporate Lending"], "useCases": [ "Credit evaluation", "Loan approval", "Document analysis", "Risk monitoring", "Compliance reporting" ], "features": [ "Automated decisioning", "Unstructured data handling", "Real-time monitoring", "Explainable AI", "Standardized process" ], "keyValue": "Speeds up credit approvals, reduces underwriting costs, strengthens risk control, and improves customer experience." }, { "title": "AI Advisor for Insurance", "desc": "Assist recruiters in hiring by enabling AI-powered resume screening and interview processes.", "industries": ["Insurance", "Insurtech", "Financial Services"], "useCases": [ "Claims support", "Policy guidance", "Customer service", "24/7 assistance", "Personalized recommendations" ], "features": [ "Conversational AI", "Real-time support", "Empathy-driven guidance", "Always-on service", "Workload automation" ], "keyValue": "Reduces agent workload by 30–50%, accelerates claim resolution, lowers operational costs, and enhances customer satisfaction and trust." } ] }, "dialog": { "keys": { "industries": "Industries", "useCases": "Use cases", "features": "Feature keywords", "keyValue": "Key value" }, "close": "Close" }, "btn": { "viewDetails": "View Details" } }, "components": { "cta": { "title": "Ready to transform your business with AI?", "description": "Talk to our experts and discover how Dyna.Ai can deliver impact for your enterprise", "button": "Contact Us" }, "hero": { "contact_us": "Contact Us", "book_demo": "Book a Demo" } }, "wealthManagement": { "hero": { "title": "Transform
Relationship Managers
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Dyna delivers telecom-specific LLMs and an Agentic AI Suite for accurate, scalable solutions.", "high_cost_title": "High implementation costs", "high_cost_desc": "Traditional AI solutions require massive upfront investment", "integration_title": "Integration complexity", "integration_desc": "Legacy systems make AI adoption challenging", "hallucination_title": "Hallucination risks", "hallucination_desc": "Generic LLMs produce unreliable outputs for telecom", "expertise_title": "Lack of Al expertise", "expertise_desc": "Most telecoms don't have in-house AI talent", "revenue_impact_title": "Revenue Impact" }, "solution": { "title": "Al that works-across your entire telecom business", "tab_customer": "Customer service", "tab_billing": "Billing & collections", "tab_operations": "Internal operations", "customer_title": "Customer service & call center", "customer_feature_1": "GenAI Chatbot: Context-aware, human-like interactions", "customer_feature_2": "Voice Agent: Handles inquiries, complaints, plan upgrades", "customer_feature_3": "AI Copilot: Suggests next actions, summarizes conversations", "customer_feature_4": "Omnichannel: Web, SMS, Messenger, Social Media, Email, In-App", "customer_metric_1_value": "95%+", "customer_metric_1_label": "Automation on tier-1 inquiries", "customer_metric_2_value": "35%", "customer_metric_2_label": "Drop in average handling time", "customer_metric_3_value": "20pt", "customer_metric_3_label": "Lift in CSAT", "customer_metric_4_value": "30%", "customer_metric_4_label": "Cost savings on customer service ops", "billing_title": "Billing & Collections", "billing_feature_1": "AI Voice Agents for automated payment reminders", "billing_feature_2": "Real-time segmentation and fraud flagging", "billing_feature_3": "Smart collection strategies via behavioral insights", "billing_feature_4": "Seamless integration with existing billing systems", "billing_metric_1_value": "85%+", "billing_metric_1_label": "M1 collection rate", "billing_metric_2_value": "40%+", "billing_metric_2_label": "Recovery on dormant accounts", "billing_metric_3_value": "50%", "billing_metric_3_label": "Reduction in manual dialing", "billing_metric_4_value": "3x", "billing_metric_4_label": "Contact efficiency improvement", "operations_title": "Internal Operations & Workforce", "operations_feature_1": "GenAI Knowledge Base for fast information retrieval", "operations_feature_2": "Role-based Copilots for HR, IT, sales, and operations", "operations_feature_3": "Advanced document understanding, multimodal input", "operations_feature_4": "Real-time analytics and performance insights", "operations_metric_1_value": "70%", "operations_metric_1_label": "Reduction in training ramp-up time", "operations_metric_2_value": "4x", "operations_metric_2_label": "Faster internal knowledge retrieval", "operations_metric_3_value": "25%", "operations_metric_3_label": "Improvement in agent productivity", "operations_metric_4_value": "15%", "operations_metric_4_label": "Cost savings on customer service ops" }, "impact_results": { "title": "Real telecom impact. Real results", "card1_tag": "100K+/month", "card1_title": "Live chatbot demo", "card1_desc": "See GenAI handle real customer inquiries with human-like understanding", "card1_button": "Watch Demo", "card2_tag": "25% GMV", "card2_title": "Voice Agent in action", "card2_desc": "Podcast demo: smart, human-like collections and upselling", "card2_button": "Listen Now", "card3_tag": "50% Cost", "card3_title": "Al copilots dashboard", "card3_desc": "Insights, recommendations, and conversation summaries in real time", "card3_button": "Try it", "bottom_title": "Omnichannel, unified, intelligent", "bottom_subtitle": "No matter how your customers reach out—web, phone, app, or social—Dyna delivers a consistent, intelligent experience with one centralized AI brain." }, "cta": { "title": "Ready to transform your business with AI?", "description": "Talk to our experts and discover how Dyna.Ai can deliver impact for your enterprise", "button": "Contact Us" } }, "avatarGPT": { "title": "AvatarGPT1", "hero": { "title_line": "Human-Like Service,
Powered by AI", "subtitle": "AvatarGPT provides natural, multilingual interactions and streamlined business processes through revolutionary 3D digital humans." }, "features": { "title": "Why AvatarGPT leads the future", "subtitle": "Discover the powerful capabilities that make AvatarGPT the most advanced digital human platform", "card1_tag": "1.2M Polygons", "card1_title": "Customized image", "card1_desc": "High-fidelity 3D avatars with 1.2 million polygons, lip-sync technology, and natural eye movements.", "card2_tag": "Cross-Platform", "card2_title": "Various devices supported", "card2_desc": "Support for Windows, iOS, Android, Linux with resolutions from 720p to 4K and multiple shot angles.", "card3_tag": "50+ Languages", "card3_title": "Multilingual support", "card3_desc": "Support for 50+ languages with automatic recognition and seamless switching during conversations.", "card4_tag": "600ms Response", "card4_title": "Human-like interaction", "card4_desc": "600ms quick response with 30+ facial expressions and gestures for natural conversations.", "card5_tag": "AI Agents", "card5_title": "Business processing", "card5_desc": "Powerful work capabilities and diverse skills through AI agents and integration with business systems.", "card6_tag": "TreeRAG", "card6_title": "Advanced Al capabilities", "card6_desc": "Full-stack capabilities including TreeRAG, proactive LLM, multi-agent systems, and emotional intelligence." }, "scenarios": { "title": "AvatarGPT — your AI partner across all scenarios", "subtitle": "Discover how AvatarGPT transforms industries with intelligent, human-like interactions", "card1_title": "Information consultation & promotion", "card1_desc": "All-in-one device for consultation and promotion with facial recognition.", "card2_title": "Self-service assistant", "card2_desc": "Streamlining banking and hospitality with multilingual, 24/7 self-service support.", "card3_title": "Avatar recruiter", "card3_desc": "Al-powered interviews with smart questions, scoring, and insights. Revolutionary recruitment" }, "technology": { "title": "The technology behind AvatarGPT", "subtitle": "Our revolutionary 3D real-time digital human system creates AI sales avatars that build genuine connections and drive results.", "card1_title": "AI model layer", "card1_subtitle": "The core intelligence that powers natural, human-like conversations.", "card1_item1": "Automatic Speech Recognition (ASR)", "card1_item2": "Natural language processing", "card1_item3": "Text-to-Speech (TTS)", "card1_item4": "Noise reduction", "card1_item5": "Large Language Models (LLMs)", "card2_title": "Content & knowledge layer", "card2_subtitle": "Manages context, memory, and personalized responses.", "card2_item1": "Prompt management", "card2_item2": "RAG Engine", "card2_item3": "Flow & process design", "card2_item4": "Memory system", "card2_item5": "Knowledge graph", "card3_title": "Avatar engine layer", "card3_subtitle": "Brings digital humans to life with realistic expressions and interactions.", "card3_item1": "3D Avatar Rendering", "card3_item2": "Multilingual support", "card3_item3": "AI Interaction Core", "card3_item4": "Multi-Modal Interaction", "card3_item5": "Emotion & gesture control", "card4_title": "Frontend service layer", "card4_subtitle": "Provides seamless integration and control for your business.", "card4_item1": "API for clients", "card4_item2": "Avatar settings", "card4_item3": "Data analytics", "card4_item4": "Customization options", "card4_item5": "Session management" } }, "voiceGPT": { "title": "VoiceGPT", "hero": { "title": "Deliver Ultra-Realistic, Human-Like Voice Interactions at Scale", "subtitle": "Boost engagement with personalized, context-aware interactions powered by VoiceGPT and conversational AI." }, "stats": { "title": "Step into the future of conversational AI", "card1_value": "<200ms", "card1_label": "Response time", "card2_value": "60%", "card2_label": "Reduction in operational costs", "card3_value": "100+", "card3_label": "Languages support", "card4_value": "50%", "card4_label": "Increase in agent productivity" }, "features": { "title": "Revolutionize customer engagement with Voice Agents", "subtitle": "Dyna VoiceGPT unifies every interaction across calls, chats, and more channels — enabling enterprises to deliver faster, smarter customer experiences.", "card1_title": "Smarter conversations, stronger connections", "card1_desc": "Turn conversations into intelligence. Our voice AI learns from every interaction to deliver context-aware, human-like engagement.", "card2_title": "Speak the language of your global customers", "card2_desc": "Powered by advanced LLMs, the Voice Agents understand intent and emotion with over 98% accuracy, delivering seamless experiences across every market.", "card3_title": "Smoothly transition queries between human and AI agents", "card3_desc": "Facilitates smooth handoffs between AI and human agents, ensuring top-tier interactions for both basic and complex inquiries. Equip agents with real-time AI insights to accelerate ticket resolution and enhance team efficiency.", "card4_title": "Unlock value faster with a quick and seamless setup", "card4_desc": "Easily build voice agents in minutes using our user-friendly Agent Studio. Streamline your market launch with one-click integrations, seamlessly connecting to major contact centers, help desks, and CRM systems." } }, "lending": { "hero": { "title": "Reimagine Lending with AI", "subtitle": "Transform every step of the lending lifecycle with speed, precision, and trust—from marketing to collections." }, "scenarios": { "title": "The lending industry faces mounting pressure", "card1": { "description": "Rising customer expectations for instant, digital-first experiences" }, "card2": { "description": "Increasing regulatory complexity and compliance demands" }, "card3": { "description": "Growing challenges in fraud detection and risk monitoring" } }, "solutions": { "title": "Drive profitability with intelligent automation", "subtitle": "With multi-modal agents - spanning text, voice, and digital humans-we deliver intelligent automation, real-time decisioning, and personalized borrower engagement. ", "tab_marketing": "Marketing", "tab_application": "Application", "tab_credit_review": "Credit Review", "tab_risk_reports": "Risk Reports", "tab_collections": "Collections", "marketing": { "title": "Al-powered marketing agents", "subtitle": "Omni-channel marketing agents deliver personalized, scalable outreach via voice, WhatsApp, email, and SMS.", "feature1": "Automated campaign personalization", "feature2": "Multi-channel engagement orchestration", "feature3": "Performance analytics and optimization", "metric1_value": "30%", "metric1_label": "Increase in response rates", "metric2_value": "25%", "metric2_label": "Reduction in cost per lead", "metric3_value": "40%", "metric3_label": "Enhanced channel engagement" }, "application": { "title": "Smart application agents", "subtitle": "Document verification and form autofill agents streamline onboarding with real-time KYC/KYB validation.", "feature1": "Automated document verification", "feature2": "Intelligent form autofill", "feature3": "Real-time identity validation (KYC/KYB)", "metric1_value": "50%", "metric1_label": "Faster application processing", "metric2_value": "20%", "metric2_label": "Increase in completion rate", "metric3_value": "35%", "metric3_label": "Reduction in verification time" }, "credit_review": { "title": "Credit review agent & copilot", "subtitle": "AI-powered tagging and credit summary agents instantly analyze financial data for faster, more accurate underwriting.", "feature1": "Automated tagging of financial data", "feature2": "Credit summary generation", "feature3": "Interactive decision support for loan officers", "metric1_value": "60%", "metric1_label": "Faster underwriting decisions", "metric2_value": "40%", "metric2_label": "Reduction in manual data entry", "metric3_value": "25%", "metric3_label": "Improvement in decision accuracy" }, "risk_reports": { "title": "Automated Credit & Risk Reports", "subtitle": "Generate comprehensive credit memos and risk assessments automatically with consistent formatting and accuracy.", "feature1": "Instant report generation from multiple data sources", "feature2": "Consistent risk reporting formats", "feature3": "Enhanced accuracy in risk assessment", "metric1_value": "70%", "metric1_label": "Faster report generation", "metric2_value": "50%", "metric2_label": "Reduction in manual drafting", "metric3_value": "100%", "metric3_label": "Improved consistency" }, "collections": { "title": "Intelligent Collection Agents", "subtitle": "Voice and WhatsApp agents engage borrowers with empathy and compliance across multiple channels.", "feature1": "Multi-channel borrower outreach (voice, WhatsApp, SMS)", "feature2": "Empathetic and compliance-focused conversation flow", "feature3": "Automated payment reminders and follow-ups", "metric1_value": "20%", "metric1_label": "Higher recovery rates", "metric2_value": "30%", "metric2_label": "Reduction in agent workload", "metric3_value": "95%", "metric3_label": "Borrower satisfaction" } } }, "banking": { "hero": { "title": "Al that Delivers the Result for Banks", "subtitle": "Deliver instant, personalized service at scale. Automate operations. Drive measurable growth — with enterprise AI designed for financial services." }, "measurableImpact": { "title": "Measurable impact across your bank", "card1_value": "99.5%", "card1_label": "Faster response time", "card2_value": "+37%", "card2_label": "Increased NPS", "card3_value": "40%", "card3_label": "Reduction in operational costs", "card4_value": "3×", "card4_label": "Faster customer resolution" }, "whyBankingNeedsAI": { "title": "Why banking needs Al now", "subtitle": "Customer expectations are rising. Employee workloads are overwhelming. Digital transformation is urgent.", "card1_title": "Customer experience gap", "card1_desc": "Customers expect instant 24/7 service — delays drive them away.", "card2_title": "Employee productivity crisis", "card2_desc": "Bank staff waste hours on repetitive work, leading to burnout and low efficiency.", "card3_title": "Pressure for growth & efficiency", "card3_desc": "Banks must scale service, cut costs, stay competitive — AI makes it possible." }, "customerService": { "title": "Deliver instant, personalized service at scale", "subtitle": "Transform customer interactions with AI agents that understand context, resolve issues instantly, and provide 24/7 support across all channels.", "item1_title": "24/7 availability", "item1_desc": "Never miss a customer inquiry. AI agents handle requests instantly, any time of day.", "item2_title": "90% faster response time", "item2_desc": "Eliminate wait times with instant, accurate responses to customer questions.", "item3_title": "Personalized at scale", "item3_desc": "Every interaction uses customer data and context for tailored, relevant service." }, "employeeProductivity": { "title": "Empower your team with intelligent automation", "subtitle": "Boost productivity and job satisfaction with AI assistants that handle routine tasks, provide instant knowledge access, and enable employees to focus on high-value work.", "item1_title": "3 hours saved daily", "item1_desc": "Eliminate time spent searching for information with instant AI-powered knowledge retrieval.", "item2_title": "Instant knowledge access", "item2_desc": "AI retrieves policies, procedures, and customer data in seconds, not hours.", "item3_title": "40% productivity increase", "item3_desc": "Automate repetitive workflows and free employees for strategic, customer-focused work." }, "enterpriseArchitecture": { "title": "Enterprise Al architecture", "subtitle": "Built for scale, security, and compliance", "card1_title": "Conversational intelligence", "card1_desc": "Understands intent, context, sentiment", "card2_title": "Operational intelligence", "card2_desc": "Workflow automation, compliance, decisioning", "card3_title": "Growth intelligence", "card3_desc": "Predictive insights for retention & upsell" }, "customerEngagement": { "title": "Redefine customer engagement", "tab_name": "Case study", "challenges_title": "Challenges:", "challenges_desc": "Low engagement rates, missed repayment deadlines, inefficient customer acquisition", "solutions_title": "Solutions:", "solutions_desc": "AI Voice Agents, intelligent Chatbots, and predictive marketing automation", "metric1_value": "35%", "metric1_label": "Customer acquisition increase", "metric2_value": "28%", "metric2_label": "Credit card repayment improvement", "metric3_value": "42%", "metric3_label": "Marketing campaign conversion", "metric4_value": "3.2×", "metric4_label": "Customer engagement rate" } }, "aiKnowledgePartner": { "hero": { "title": "GenAI-Powered Knowledge
Management for the Enterprise", "subtitle": "Powered by Dyna Self-developed RAG technology, AI Knowledge Partner transforms fragmented enterprise knowledge into an intelligent, scalable system that empowers both employees and AI agents with instant, accurate insights." }, "knowledgeProblem": { "title": "The knowledge problem in today's enterprises", "subtitle": "Enterprises today face scattered files, outdated knowledge, and inconsistent access that limit GenAI performance.", "item1_title": "Knowledge scattered across multiple systems and formats", "item2_title": "Time wasted searching for reliable answers", "item3_title": "Outdated or inconsistent information causing compliance risks", "item4_title": "GenAI underperforming due to poor data grounding" }, "enterpriseGrade": { "title": "Built for enterprise-grade intelligence", "card1_title": "TreeRAG™ Retrieval", "card1_desc": "Omnichannel voice, email & chatbot automation", "card2_title": "Multilingual AI", "card2_desc": "Provides accurate, localized knowledge for global teams.", "card3_title": "Self-Learning AI", "card3_desc": "Learns from user feedback and real-world data.", "card4_title": "Seamless Integration", "card4_desc": "Connects to systems, APIs & 3rd-party apps effortlessly." }, "measurableResults": { "title": "Transform knowledge into measurable results", "card1_title": "75%", "card1_desc": "Access information much faster and more efficiently", "card2_title": "98.6%", "card2_desc": "query accuracy, proven in global bank deployment", "card3_title": "Consistent", "card3_desc": "Provide reliable, consistent answers everywhere" }, "useCases": { "title": "Support the detection of various risky business", "subtitle": "Powered by a library of 75+ risk and 100+ property labels, we empower you to identify and mitigate multifaceted threats, ensuring operational security.", "card1_title": "Customer service", "card1_desc": "Empower agents with accurate, real-time responses.", "card2_title": "Compliance", "card2_desc": "Ensure responses meet internal and regulatory standards.", "card3_title": "Training & onboarding", "card3_desc": "Deliver consistent, up-to-date learning content.", "card4_title": "AI agent enablement", "card4_desc": "Feed your GenAI systems with verified enterprise knowledge." }, "whyKnowledgePartner": { "title": "Why Knowledge Partner?" } }, "deviceAntiFraud": { "section3": { "title1": "Fake devices", "1_desc1": "Emulators", "1_desc2": "Location spoofing", "1_desc3": "Multi-boxing", "1_desc4": "Altered devices", "1_desc5": "Automation tools", "title2": "Suspicious status", "2_desc1": "Root/Jailbreak", "2_desc2": "No SIM", "2_desc3": "VPN usage", "2_desc4": "Device reset", "2_desc5": "High-risk app proliferation", "title3": "Anomalous behavior", "3_desc1": "Abnormal operation/loan frequency", "3_desc2": "Multiple associated IPs", "3_desc3": "Location anomalies", "title4": "Device properties", "4_desc1": "Android ID", "4_desc2": "OS version", "4_desc3": "Device brand" }, "hero": { "title": "Advanced Device Fingerprinting for Fraud Prevention", "subtitle": "Protect your operations and data with AI-powered, real-time risk analysis." }, "challenges": { "title": "Stay ahead of evolving fraud threats", "introduction": "Digital fraud and online scams are expanding rapidly—but so are fraud tactics. Modern attackers exploit device fingerprinting, automation, and system manipulation.", "impersonation_title": "Device impersonation", "impersonation_desc": "Fraudsters disguise malicious devices as trusted ones.", "spoofing_title": "Location spoofing", "spoofing_desc": "Attackers falsify IP data and device locations.", "automated_title": "Automated fraud activities", "automated_desc": "Bots and scripts mimic real user behavior at scale.", "configuration_title": "Unauthorized configuration changes", "configuration_desc": "Modified ROMs and configurations to bypass security." }, "difference": { "title": "What makes Dyna.Ai different", "placeholder": "3 horizontal cards to be added later", "card1": { "title": "Proven scale & accuracy", "desc1": "Millions devices tracked", "desc2": "Millions user accounts protected" }, "card2": { "title": "Leading device fingerprinting technology", "desc1": "Unmatched: 99.99%", "desc2": "Stability: 99.95%", "desc3": "Detailed attribution and group-connected devices in real time" }, "card3": { "title": "AI-driven fraud intelligence", "desc1": "Smart risk rules and real-time device scoring", "desc2": "Powered by expert-built risk strategies and AI-powered insights", "desc3": "Constantly evolving through large-scale data analytics" } }, "difference2": { "title": "Support device risky detection in multiple scenarios", "placeholder": "3 horizontal cards to be added later", "card1": { "title": "Loan application", "desc1": "Fake device identification", "desc2": "Geolocation spoofing", "desc3": "Anomaly detection" }, "card2": { "title": "Ad Ops & management", "desc1": "Ad click fraud detection", "desc2": "Promo-abuse detection", "desc3": "Ad delivery optimization" }, "card3": { "title": "Account protection", "desc1": "Account takeover detection", "desc2": "Fraudulent transaction identification", "desc3": "Online identity authentication" } }, "riskyBusiness": { "title": "Support the detection of various risky business", "subtitle": "Powered by a library of 75+ risk and 100+ property labels, we empower you to identify and mitigate multifaceted threats, ensuring operational security.", "placeholder": "4 horizontal cards to be added later" }, "caseStudy": { "title": "Real results: device anti-fraud in action", "tab_name": "Case Study", "tab_title": "", "challenges_title": "Challenges:", "challenges_desc": "Online lending growth has brought more fraud than ever before, straining the need for faster, smarter fraud detection.", "solutions_title": "Solutions:", "solutions_desc": "Dyna.Ai's Device Anti-Fraud System helps control fraud risks with flexible deployment options — through SDK or direct API — ensuring seamless integration.", "metric1_value": "500k+", "metric1_label": "devices scanned daily", "metric2_value": "12k+", "metric2_label": "high-risk devices blocked daily", "metric3_value": "Millions", "metric3_label": "losses prevented annually" } }, "companyAiGuide": { "meta": { "title": "Smart AI Assistant to Capture Leads & Boost Growth", "description": "AI assistant that manages inquiries, captures leads, and turns every interaction into a growth opportunity." }, "hero": { "title": "Smart Engagement. More Opportunities.", "subtitle": "An AI-powered assistant that intelligently manages customer entry points, handles pre-sales inquiries, and captures potential leads across all channels — turning every interaction into a growth opportunity." }, "challenge": { "title": "The bottlenecks of customer engagement", "introduction": "Modern enterprises struggle to manage and convert growing customer traffic effectively", "high_cost_title": "Fragmented traffic entry", "high_cost_desc": "Customer inquiries from WhatsApp, websites, phone, and email are difficult to manage in one place.", "integration_title": "Slow pre-sales response", "integration_desc": "Human agents can't provide 24/7 instant engagement, causing missed opportunities.", "hallucination_title": "Scattered lead collection", "hallucination_desc": "Customer data is incomplete and dispersed, leading to poor conversion.", "expertise_title": "Inconsistent service quality", "expertise_desc": "Service experiences vary across channels and agents, reducing trust and satisfaction." }, "features": { "title": "Intelligent capabilities that drive results", "card1_title": "Omnichannel intelligent reception", "card1_desc": "Seamlessly connect with customers across WhatsApp, websites, phone, and email. Provide instant, consistent, 24/7 responses that boost engagement and conversion.", "card2_title": "Smart consultation & lead capture", "card2_desc": "Automatically handle product, pricing, and policy inquiries. Intelligently guide lead collection to ensure high-quality prospects and improved conversion rates.", "card3_title": "End-to-end appointment management", "card3_desc": "Recommend optimal times, manage scheduling, handle rescheduling, and send reminders automatically — reducing no-shows and improving resource utilization.", "card4_title": "Customer insights & CRM integration", "card4_desc": "Build complete customer profiles, identify purchase intent, and sync data with CRM systems in real time — enabling precision marketing and data-driven growth." }, "challengeNext": { "title": "Smarter operations. Real outcomes.", "introduction": "Smarter operations. Real outcomes.", "high_cost_title": "Boost efficiency & productivity", "high_cost_desc": "Automate repetitive inquiries, unify multi-channel operations, and enable human teams to focus on high-value opportunities.", "integration_title": "Lower customer acquisition costs", "integration_desc": "Automated consultation and smart lead capture cut manual labor and boost marketing ROI through improved targeting and allocation.", "hallucination_title": "Enhance experience & conversion", "hallucination_desc": "Deliver instant, standardized, and personalized responses that increase satisfaction, reduce churn, and improve lead conversion." } }, "bpo": { "hero": { "title": "Transform the 4
Pillars of BPO with AI", "subtitle": "Use AI to automate the repetitive, labor-intensive cycles in recruitment, training, operations, and quality assurance, boosting efficiency and accuracy." }, "operations": { "title": "Built for smarter BPO operations", "card1_title": "End-to-end Al platform", "card1_desc": "Multi-channel voice, email, & chatbot automation in one solution.", "card2_title": "Serving key verticals", "card2_desc": "Tailored for Retail, Banking, Travel, Healthcare, and more.", "card3_title": "Global & multilingual", "card3_desc": "Native support in 10+ languages, including Mandarin, English, and Spanish." }, "intelligentSolutions": { "title": "From challenges to intelligent solutions", "card1_title": "Recruitment", "card1_section1_label": "Challenges:", "card1_section1_content": "Challenged by constant high-volume hiring needs and high attrition rates, making it difficult to maintain a stable, qualified workforce.", "card1_section2_label": "Solutions:", "card1_section2_content": "AI Recruiter: Streamlines the talent acquisition process by automating candidate screening, significantly improving hiring efficiency.", "card2_title": "Training", "card2_section1_label": "Challenges:", "card2_section1_content": "Inefficient and standardized training programs lead to slow onboarding and inconsistent agent competency, affecting service quality.", "card2_section2_label": "Solutions:", "card2_section2_content": "Offers personalized online training, role-playing, and evaluations.", "card3_title": "Operations", "card3_section1_label": "Challenges:", "card3_section1_content": "Service quality and efficiency fluctuate significantly during demand peaks, struggling to ensure a consistent customer experience.", "card3_section2_label": "Solutions:", "card3_section2_content": "Help handle demand fluctuations and cross-border challenges by automating tasks and supporting multiple languages.", "card4_title": "Quality inspector", "card4_section1_label": "Challenges:", "card4_section1_content": "Traditional random manual audits (1-3% coverage) are reactive and subjective, failing to identify root causes for improvement.", "card4_section2_label": "Solutions:", "card4_section2_content": "Continuously monitors and analyzes 100% of interactions in real-time, ensuring consistent service quality and compliance." }, "tabbed": { "title": "Al Avatar Recruitment in action", "caseStudy": { "name": "Case study", "feature1": "Challenges:", "feature1_description": "A top BPO client needed to recruit 120 customer service agents within just 3 days, after a sudden doubling of their hiring target.", "feature2": "Solutions:", "feature2_description": "Our Dyna.Ai Avatar Interviewer automated the entire process, from conducting interviews to syncing reports, with zero technical issues.", "metric1_value": "200+", "metric1_label": "Candidates interviewed by Avatar", "metric2_value": "95+", "metric2_label": "Candidates successfully onboarded", "metric3_value": "98%", "metric3_label": "Accuracy rate in judgment", "metric4_value": "1", "metric4_label": "Hiring time reduced from \n 10 days to 1 day" } } }, "insurance": { "hero": { "title": "Leading the Insurance Market with Generative Al", "subtitle": "Empowering insurance agents' team, reducing operational costs by 90%, while delivering superior customer experience with Dyna.Ai's Al-powered insurance solutions", "ai_title": "AI Advisor for Insurance", "ai_subtitle": "24/7 AI-powered support to streamline claims, improve agent efficiency, and delight policyholders.", "learn_more": "Learn More", "contact_us": "Contact Us" }, "section3": { "title": "Why insurance needs AI", "subtitle": "High inquiry volumes and complex policies slow claims, while customers expect instant answers." }, "section4": { "title": "Use cases and applications", "subtitle": "See how AI Advisor transforms insurance operations across the entire lifecycle", "Challenges": "Challenges:", "Solutions": "Solutions:", "box1_title": "Fast and Accurate AI Analysis", "box1_desc": "Perform identity verification in seconds with high accuracy powered by advanced machine learning.", "box2_title": "Global KYC Compliance", "box2_desc": "Stay compliant with international regulations to expand confidently into new markets.", "box3_title": "Lower Operational Costs", "box3_desc": "Eliminate manual checks and verify customers remotely with AI automation.", "pic1_title": "Fast agent onboarding", "pic1_desc1": "New agents take weeks to learn complex products and rules.", "pic1_desc2": "AI Advisor acts as a personal tutor, providing instant answers to product and scenario questions.", "pic2_title": "Streamlined claims processing", "pic2_desc1": "Manual research slows claims and frustrates customers.", "pic2_desc2": "AI Advisor delivers accurate policy and claims information in seconds.", "pic3_title": "24/7 customer support", "pic3_desc1": "Customers face delays for coverage or claims questions outside business hours.", "pic3_desc2": "AI Advisor provides instant, multilingual, personalized answers around the clock.", "pic4_title": "Personalized policy guidance", "pic4_desc1": "Customers need tailored recommendations, but agents lack time and insights.", "pic4_desc2": "AI Advisor provides context-aware policy advice and coverage explanations." }, "scenarios": { "title": "Why choose our Al Agent for insurance?", "card1_title": "Deep product knowledge", "card1_desc": "Fully understands all insurance products and policy details.", "card2_title": "Advanced reasoning", "card2_desc": "Handles complex, multi-layered customer inquiries with accuracy.", "card3_title": "Natural conversations", "card3_desc": "Engages customers in smooth, human-like interactions.", "card4_title": "Sales intelligence", "card4_desc": "Strategically drives conversions through data-driven dialogue.", "card5_title": "Consistent & reliable performance", "card5_desc": "Provides accurate, secure, and stable responses across channels.", "card6_title": "Continuous optimization", "card6_desc": "Continuously monitored and refined to maximize efficiency and ROI." }, "solution": { "title": "Comprehensive AI Solutions for Insurance" }, "solution-tabbed": { "insurance": { "tab_claims": "Insurance", "claims_title": "Al Advisor for insurance", "claims_feature_1_title": "Challenges:", "claims_feature_1_description": "With 70% of time spent on manual work, complex products and constant restraining overwhelm teams and fuel costly turnover", "claims_feature_2_title": "Solutions:", "claims_feature_2_description": "Provides instant answers to 100+ product scenarios, integrates seamlessly with digital platforms, and supports all life and general insurance types", "claims_metric_1_value": "2 weeks → 3 days", "claims_metric_1_label": "Onboarding time", "claims_metric_2_value": "2 hours → 5 min", "claims_metric_2_label": "Response time", "claims_metric_3_value": "50%+", "claims_metric_3_label": "Night resolution", "claims_metric_4_value": "100%+", "claims_metric_4_label": "Agent support" }, "insurance-marketing": { "tab_customer": "Insurance Marketing", "customer_title": "Al Agent for insurance marketing", "customer_feature_1_title": "Challenges:", "customer_feature_1_description": "High agent turnover, rising costs, and low call conversion are reducing ROI", "customer_feature_2_title": "Solutions:", "customer_feature_2_description": "A reliable, interactive assistant that's always available and never loses patience", "customer_metric_1_value": "Marketing Scale", "customer_metric_1_label": "Scale marketing efforts", "customer_metric_2_value": "Cost Reduction", "customer_metric_2_label": "Reduce labor costs", "customer_metric_3_value": "Conversion Rate", "customer_metric_3_label": "Boost leads", "customer_metric_4_value": "100%", "customer_metric_4_label": "24/7 Availability" }, "reminder": { "tab_underwriting": "Renewal Reminder", "underwriting_title": "Al Agent for renewal reminder", "underwriting_subtitle": "Automated renewal reminders that actually engage customers", "underwriting_feature_1_title": "Challenges:", "underwriting_feature_1_description": "High volumes, ignored messages, and lack of insight into customer intent lead to stagnant renewal rates.", "underwriting_feature_2_title": "Solutions:", "underwriting_feature_2_description": "An Al-powered solution to proactively contact customers, monitor intent, and increase renewal rates while reducing labor." }, "onboarding": { "tab_underwriting": "Onboarding", "underwriting_title": "Al Agent for new policy onboarding call", "underwriting_feature_1_title": "Challenges:", "underwriting_feature_1_description": "Human agents struggle with high workloads during peak seasons, repetitive tasks, limited availability, and rising operational costs", "underwriting_feature_2_title": "Solutions:", "underwriting_feature_2_description": "Al agents provide timely customer contact, enhance service experience, and reduce labor costs by over 90%." } }, "technology": { "title": "Meet our Al Agents for insurance", "subtitle": "Our specialized AI agents transform key insurance processes with intelligent automation", "card1_title": "Al Advisor for insurance", "card1_subtitle": "Your AI insurance expert – elevating agents, engaging customers.", "card1_item1": "Instant answers to 100+ scenarios", "card1_item2": "Fast onboarding & response", "card1_item3": "Integrates with web, platforms, WhatsApp", "card1_item4": "Secure, consistent, intelligent explanations", "card1_item5": "Supports all insurance types", "card2_title": "Al Agent for insurance marketing", "card2_subtitle": "AI Call Centre: Boost Your Marketing Potential", "card2_item1": "Unlimited daily calls", "card2_item2": "Cuts labor costs", "card2_item3": "Natural, interactive conversations", "card2_item4": "Continuous performance optimization", "card2_item5": "Built-in sales intelligence", "card3_title": "Al Agent for renewal reminder", "card3_subtitle": "Automate reminders and boost policy renewals.", "card3_item1": "Automates reminders at scale", "card3_item2": "Reduces manual effort", "card3_item3": "Boosts engagement vs SMS/email", "card3_item4": "Provides renewal insights", "card3_item5": "Tracks & influences renewal intent", "card4_title": "Al Agent for new policy onboarding call", "card4_subtitle": "Fast, effortless policy onboarding.", "card4_item1": "Handles peak call volumes", "card4_item2": "Immediate customer contact", "card4_item3": "Reduces repetitive work", "card4_item4": "Cuts labor costs >90%", "card4_item5": "24/7 availability" } }, "aiAdvisorInsurance": { "hero": { "title": "Leading the
insurance market with
Generative AI", "subtitle": "Empowering insurance agents' team, reducing operational costs by 90%, while delivering superior customer experience with Dyna.Ai's Al-powered insurance solutions", "ai_title": "AI Advisor for Insurance", "ai_subtitle": "24/7 AI-powered support to streamline claims, improve agent efficiency, and delight policyholders.", "learn_more": "Learn More", "contact_us": "Contact Us" }, "section3": { "title": "Why insurance needs AI", "subtitle": "High inquiry volumes and complex policies slow claims, while customers expect instant answers.", "box1_title": "Information overload", "box1_desc": "Complex products and constant updates require agent training.", "box2_title": "Operational friction", "box2_desc": "Agents spend 70% of their time on manual research and documentation", "box3_title": "High costs & turnover", "box3_desc": "Repetitive work drives up operational costs and increases staff attrition" }, "section4": { "title": "Use cases and applications", "subtitle": "See how AI Advisor transforms insurance operations across the entire lifecycle", "Challenges": "Challenges:", "Solutions": "Solutions:", "pic1_title": "Fast agent onboarding", "pic1_desc1": "New agents take weeks to learn complex products and rules.", "pic1_desc2": "AI Advisor acts as a personal tutor, providing instant answers to product and scenario questions.", "pic2_title": "Streamlined claims processing", "pic2_desc1": "Manual research slows claims and frustrates customers.", "pic2_desc2": "AI Advisor delivers accurate policy and claims information in seconds.", "pic3_title": "24/7 customer support", "pic3_desc1": "Customers face delays for coverage or claims questions outside business hours.", "pic3_desc2": "AI Advisor provides instant, multilingual, personalized answers around the clock.", "pic4_title": "Personalized policy guidance", "pic4_desc1": "Customers need tailored recommendations, but agents lack time and insights.", "pic4_desc2": "AI Advisor provides context-aware policy advice and coverage explanations." }, "scenarios": { "title": "Why choose our Al Agent for insurance?", "card1_title": "Deep product knowledge", "card1_desc": "Fully understands all insurance products and policy details.", "card2_title": "Advanced reasoning", "card2_desc": "Handles complex, multi-layered customer inquiries with accuracy.", "card3_title": "Natural conversations", "card3_desc": "Engages customers in smooth, human-like interactions.", "card4_title": "Sales intelligence", "card4_desc": "Strategically drives conversions through data-driven dialogue.", "card5_title": "Consistent & reliable performance", "card5_desc": "Provides accurate, secure, and stable responses across channels.", "card6_title": "Continuous optimization", "card6_desc": "Continuously monitored and refined to maximize efficiency and ROI." }, "solution": { "title": "Comprehensive AI Solutions for Insurance" }, "solution-tabbed": { "insurance": { "tab_claims": "Insurance", "claims_title": "Al Advisor for insurance", "claims_feature_1_title": "Challenges:", "claims_feature_1_description": "With 70% of time spent on manual work, complex products and constant restraining", "claims_feature_2_title": "Solutions:", "claims_feature_2_description": "Provides instant answers to 100+ product scenarios, integrates seamlessly with digital platforms, and supports all life and general insurance types", "claims_metric_1_value": "2 weeks → 3 days", "claims_metric_1_label": "Onboarding time", "claims_metric_2_value": "2 hours → 5 min", "claims_metric_2_label": "Response time", "claims_metric_3_value": "50%+", "claims_metric_3_label": "Night resolution", "claims_metric_4_value": "100%+", "claims_metric_4_label": "Agent support" }, "insurance-marketing": { "tab_customer": "Insurance Marketing", "customer_title": "AI Agent for insurance marketing", "customer_feature_1_title": "Challenges:", "customer_feature_1_description": "High agent turnover, rising costs, and low call conversion are reducing ROI", "customer_feature_2_title": "Solutions:", "customer_feature_2_description": "A reliable, interactive assistant that's always availableand never loses patience", "customer_metric_1_value": "Marketing scale", "customer_metric_1_label": "Scale marketing efforts", "customer_metric_2_value": "Cost reduction", "customer_metric_2_label": "Reduce labor costs", "customer_metric_3_value": "Conversion rate", "customer_metric_3_label": "Boost leads", "customer_metric_4_value": "100%", "customer_metric_4_label": "24/7 Availability" }, "reminder": { "tab_underwriting": "Renewal Reminder", "underwriting_title": "Al Agent for renewal reminder", "underwriting_subtitle": "Automated renewal reminders that actually engage customers", "underwriting_feature_1_title": "Challenges:", "underwriting_feature_1_description": "High volumes, ignored messages, and lack of insight into customer intent lead to stagnant renewal rates.", "underwriting_feature_2_title": "Solutions:", "underwriting_feature_2_description": "An Al-powered solution to proactively contact customers, monitor intent, and increase renewal rates while reducing labor." }, "onboarding": { "tab_underwriting": "Onboarding", "underwriting_title": "Al Agent for new policy onboarding call", "underwriting_feature_1_title": "Challenges:", "underwriting_feature_1_description": "Human agents struggle with high workloads during peak seasons, repetitive tasks, limited availability, and rising operational costs", "underwriting_feature_2_title": "Solutions:", "underwriting_feature_2_description": "Al agents provide timely customer contact, enhance service experience, and reduce labor costs by over 90%." } }, "technology": { "title": "Meet our AI Agents for Insurance", "subtitle": "Our specialized AI agents transform key insurance processes with intelligent automation", "card1_title": "AI Advisor for Insurance", "card1_subtitle": "Your AI insurance expert – elevating agents, engaging customers.", "card1_item1": "Instant answers to 100+ scenarios", "card1_item2": "Fast onboarding & response", "card1_item3": "Integrates with web, platforms, WhatsApp", "card1_item4": "Secure, consistent, intelligent explanations", "card1_item5": "Supports all insurance types", "card2_title": "AI Agent for Insurance Marketing", "card2_subtitle": "AI Call Centre: Boost Your Marketing Potential", "card2_item1": "Unlimited daily calls", "card2_item2": "Cuts labor costs", "card2_item3": "Natural, interactive conversations", "card2_item4": "Continuous performance optimization", "card2_item5": "Built-in sales intelligence", "card3_title": "AI Agent for Renewal Reminder", "card3_subtitle": "Automate reminders and boost policy renewals.", "card3_item1": "Automates reminders at scale", "card3_item2": "Reduces manual effort", "card3_item3": "Boosts engagement vs SMS/email", "card3_item4": "Provides renewal insights", "card3_item5": "Tracks & influences renewal intent", "card4_title": "AI Agent for New Policy Onboarding Call", "card4_subtitle": "Fast, effortless policy onboarding.", "card4_item1": "Handles peak call volumes", "card4_item2": "Immediate customer contact", "card4_item3": "Reduces repetitive work", "card4_item4": "Cuts labor costs >90%", "card4_item5": "24/7 availability" } }, "voice": { "placeholder": { "callMe": "Call Me" }, "agentCall": { "talkToOur": "Talk to our", "voiceAgent": "Voice Agent", "description": "Experience real-time AI-powered conversations" }, "controller": { "ready": "Ready to Call", "connecting": "Connecting", "calling": "Calling", "hangup": "Call Ended" } }, "dataProduct": { "hero": { "title": "Al-Powered Data Product for Fraud Detection & Risk Assessment", "subtitle": "Transform data into actionable intelligence to prevent fraud and improve credit decisions." }, "knowledgeChallenges": { "title": "The challenge: complex online fraud & risk", "subtitle": "Online lending, e-commerce, and digital banking face growing challenges - from fake identities and synthetic users to credit defaults. Traditional verification can't keep up with rapidly evolving fraud tactics. Businesses need data-driven, Al-enhanced insights to stay protected.", "item1_title": "Fake identities", "item1_desc": "Synthetic users and identity fraud are increasingly sophisticated", "item2_title": "Credit defaults", "item2_desc": "Rising default rates impact profitability and growth", "item3_title": "Outdated methods", "item3_desc": "Traditional verification can't keep pace with evolving threats" }, "enterpriseCapabilities": { "title": "Benefits and value proposition", "card1_title": "Comprehensive customer insights", "card1_desc": "Build 360° customer profiles from diverse, trusted data sources and behavioral analysis.", "card2_title": "Real-time data intelligence", "card2_desc": "Leverage continuously updated, verified data streams to make faster, more informed decisions.", "card3_title": "Intelligent risk control", "card3_desc": "Proactively detect and prevent fraud and credit risks with Al-powered analytics and 99.9%", "card4_title": "Seamless integration", "card4_desc": "Connect effortlessly with existing systems through quick API integration for rapid deployment.", "card5_title": "Compliance and cost efficiency", "card5_desc": "Ensure regulatory alignment while saving millions annually through effective fraud prevention." }, "businessValue": { "title": "Intelligent data fusion", "card1_title": "Identity verification", "card1_desc": "Authenticate users by cross-referencing official databases with biometrics to reduce fraud and manual review, supporting customer onboarding and risk screening.", "card2_title": "Behavior & qualification insights", "card2_desc": "Multi-dimensional data analysis covering High Risk List, Telco Intelligence, Social Network Detection, Multiple Accounts, Payment Detection and Income Verification.", "card3_title": "Scoring solution", "card3_desc": "Al-powered and deep learning-based credit scoring for instant decision making,including General Scoring Solution and Bespoke Scoring Solution" }, "customerEngagement": { "title": "Outcomes that make an impact", "tab_name": "Case study", "challenges_title": "Challenges:", "challenges_desc": "The client struggled with fragmented data, outdated risk models and complex regulatory requirements that hindered accurate risk assessment.", "solutions_title": "Solutions:", "solutions_desc": "Dyna.Ai implemented an Al-driven risk intelligence system that unified data sources, built advanced risk features, and enabled real-time, data-driven decision-making.", "metric1_value": "<1 mins", "metric1_label": "Complete lending application", "metric2_value": "+30%", "metric2_label": "Model KS", "metric3_value": "+30%", "metric3_label": "Lift of risk control rules" } }, "aiRecruitment": { "hero": { "title": "Hiring, on Auto-Pilot", "subtitle": "The AI recruiter solution that streamlines the entire hiring process—from sourcing and screening to interview analysis and follow-ups—while taking responsibility for outcomes, helping your team make smarter decisions, save time, and confidently secure the right talent.", "button1": "", "button1Link": "", "button2": "API Document", "button2Link": "https://playground.dyna.ai" }, "capabilities": { "title": "End-to-end AI recruitment capabilities", "subtitle": "Dyna.Ai AI recruitment solution streamlines the entire hiring lifecycle—from resume intake to candidate evaluation—using intelligent automation and multilingual AI.", "item1_title": "Resume structuring", "item1_desc": "Supports multiple formats and languages with accurate, automated data extraction.", "item2_title": "Resume matching", "item2_desc": "Enables fast, intelligent matching with precise candidate–role fit evaluation.", "item3_title": "AI interview", "item3_desc": "Conducts interviews anytime with multilingual support for global hiring.", "item4_title": "Candidate assessment", "item4_desc": "Delivers multi-dimensional evaluations with trackable, auditable assessment records." }, "knowledgeChallenges": { "title": "Traditional recruitment processes face efficiency challenges", "subtitle": "", "item1_title": "Heavy workload", "item1_desc": "HR needs to manage multiple positions, with repetitive tasks and lengthy processes.", "item2_title": "Low efficiency", "item2_desc": "Candidate profiling requires repeated communication, resulting in wasted time.", "item3_title": "Lack of standardized criteria", "item3_desc": "Evaluation heavily depends on the experience of HR and interviewers.", "item4_title": "Low resume utilization", "item4_desc": "Resumes are difficult to retrieve once stored in the resume library, leading to low usage efficiency." }, "features": { "title": "AI helps you hire faster and smarter", "subtitle": "", "card1_title": "Efficiency", "card1_desc": "Fully automated end-to-end service that significantly reduces recruiters' repetitive workload.", "card2_title": "Accuracy", "card2_desc": "Supports model customization to enable more accurate candidate matching.", "card3_title": "Cost-saving", "card3_desc": "Reduce recruitment labor costs and unlock the value of internal resume databases to minimize sourcing spend.", "card4_title": "Easy-integration", "card4_desc": "We support major global ATS platforms and provide API services for easy integration." } } }