Last week, we wrapped up an impactful showing at the Singapore FinTech Festival 2024, the world’s largest fintech gathering, held from November 6-8. Tens of thousands of attendees gathered to witness the latest advancements shaping the future of finance, and Dyna.Ai took center stage with strategic partnerships, insightful discussions, and a keynote address that captivated audiences. This milestone event reinforced Dyna.Ai’s commitment to harnessing AI technology to redefine the financial landscape, perfectly aligned with the festival’s emphasis on innovation and digital transformation.
Here’s a recap of the biggest moments from the Singapore FinTech Festival:
AI Flagship Product Announcement
Dyna.Ai proudly announced its AI flagship product, Agent Studio, an advanced LLM-based AI agent builder. This innovative platform represents a major leap beyond traditional chatbots, providing businesses with a highly customizable, sandbox-like environment to design AI agents tailored to their unique needs. With its intuitive low-code and no-code setup, Agent Studio enables companies to quickly create and deploy AI agents that can autonomously handle customer interactions across multiple channels, including APIs, websites, and social platforms like WhatsApp.
Immersive On-Site Product Experience at Singapore FinTech Festival
At the Singapore FinTech Festival 2024, Dyna.Ai showcased our cutting-edge AI solutions. Attendees experienced VoiceGPT, our advanced conversational AI platform, with a live call demonstration highlighting its capabilities in text-to-speech, real-time voice recognition, and natural language processing. Designed to enhance customer engagement in the financial sector, VoiceGPT helps transform marketing, customer acquisition, risk management, and productivity, delivering improvements in both revenue and operational efficiency.
Most visitors also interacted with AvatarGPT, our humanoid customer assistant, capable of real-time, voice-activated conversations in multiple languages, including English, Arabic, Chinese, Japanese, Korean, Spanish, French, and Thai. AvatarGPT provides a seamless, personable customer experience, boosting brand image and operational efficiency while transforming service delivery in the financial industry.
Keynote Speech: Visionary Insights from Tomas Skoumal
At the event, our co-founder, co-president, and chairman, Tomas Skoumal, delivered a keynote speech on the topic "From Vision to Reality: How Conversational AI is Revolutionizing the Finance Industry."
In his speech, Tomas showcased live demos to highlight how conversational AI is transforming the financial sector. Tomas shared insights into the rapid advancements in conversational AI and its transformative impact on the financial sector. He discussed how AI-powered solutions are enabling financial institutions to enhance customer interactions, streamline operations, and deliver personalized experiences at scale. The audience was captivated by his vision of a future where conversational AI seamlessly integrates into every aspect of financial services, driving growth and innovation.
Strategic MOUs: Expanding Partnerships for Growth
Dyna.Ai signed three significant Memorandums of Understanding (MOUs) during the event, setting the stage for exciting collaborations aimed at advancing fintech solutions:
- Dyna.Ai & DCS - The collaboration combines DCS’s expertise with Dyna.Ai’s cutting-edge AI solutions, driving new advancements in customer engagement and digital transformation in the fintech sector. Together, we aim to redefine the industry with innovative solutions and a shared vision.
(https://www.linkedin.com/feed/update/urn:li:activity:7260149713838960640)
2. Dyna.Ai & BRFintech - This partnership aims to integrate Dyna.Ai’s advanced AI capabilities with BRFintech's fintech solutions to drive financial inclusivity and enhance customer experience.
（https://www.linkedin.com/feed/update/urn:li:activity:7260117932880322561）
3. Dyna.Ai & SuperAtom - This MOU marks a step towards exploring innovative AI-driven solutions to enhance financial services in Southeast Asia, tapping into the region’s growing demand for digital financial products.
（https://www.linkedin.com/feed/update/urn:li:activity:7260501833675153408）
Insightful Dialogues: Exploring the Future of AI in Fintech
At the Singapore FinTech Festival, Dyna.Ai dove into impactful conversations, sharing the vision about how AI is set to revolutionize the fintech landscape.
Dialogue 1: Transforming Customer Engagement through AI
Tomas Skoumal, co-founder, co-president and chairman of Dyna.A, and Karen Low, CEO of DCS Card Centre
At the Singapore FinTech Festival 2024, Dyna.Ai and DCS Card Centre engaged in a dynamic dialogue on the topic "Transforming Customer Engagement through AI." The session featured Tomas Skoumal, Co-Founder, Co-President, and Chairman of Dyna.Ai, and Karen Low, CEO of DCS Card Centre. Together, they discussed the evolving landscape of customer engagement and how AI is playing a pivotal role in enhancing user experiences in the financial sector.
During the dialogue, Tomas and Karen emphasized their shared vision of harnessing AI to deliver more personalized, efficient, and seamless interactions between businesses and customers. They discussed their ongoing collaboration, which began earlier this year when DCS Card Centre partnered with Dyna.Ai to integrate AI solutions into its collection call processes. Looking ahead, DCS plans to expand this partnership by incorporating Dyna.Ai's advanced AI capabilities into its marketing calls and enhancing its mobile app, aiming to further elevate customer engagement and service efficiency in the coming months.
The dialogue underscored the commitment of both companies to driving innovation and setting new standards for customer engagement, positioning them as leaders in the rapidly evolving fintech ecosystem.
Dialogue 2: AI-Driven Transformation of the Singapore FinTech Industry
Cynthia Siantar, General Manager of Singapore, and Reuben Lim, CEO of Singapore FinTech Association
The discussion highlighted how artificial intelligence is reshaping Singapore’s fintech landscape by driving innovation and enhancing customer experiences. Cynthia and Reuben explored current AI adoption trends, focusing on its growing role in digital identity verification, customer service automation, and data-driven decision-making. They emphasized the critical role of local talent, with Reuben praising the adaptability of Singapore's workforce and their commitment to upskilling. Cynthia noted that this enthusiasm for continuous learning is a key driver of fintech innovation. Both agreed on the importance of collaboration between companies, educational institutions, and industry bodies to build a strong talent pool, positioning Singapore as a leader in AI-driven fintech growth.
Dialogue 3: Perspectives from Startups on Enterprise AI
Cynthia Siantar, General Manager of Singapore, and Aaron Hallmark, Co-Founder & CEO, FAIT
Cynthia, Dyna.Ai General Manager of Singapore, and Aaron, CEO of Fait.ai, engaged in a dialogue on "Perspectives from Startups on Enterprise AI." They discussed the unique challenges startups face in implementing AI in enterprise environments. Aaron shared how his experience with traditional enterprise software led to founding Fait.ai, which uses generative AI to address data integration issues by automating system mapping and reducing deployment time. The conversation highlighted the vital role of startups in driving innovation and agility in enterprise AI, offering attendees valuable insights into implementing AI solutions in complex business settings.
In the End
Dyna.Ai made a strong impact at the Singapore FinTech Festival 2024, showcasing its commitment to advancing AI innovation in the financial sector. Through new partnerships and expert insights, Dyna.Ai is set to continue transforming the fintech landscape, making financial services smarter, more efficient, and focused on customer needs.
A big thank you to the organizers of SFF 2024 and everyone who stopped by our booth! It was fantastic to connect with so many industry leaders and innovators. If you’re interested in how AI can elevate your business, let’s chat—feel free to reach out.
Looking ahead, Dyna.Ai is excited to keep collaborating with industry experts and pushing the boundaries of AI. Stay tuned for more updates as we lead the charge in the AI-powered fintech revolution!
