CCW Berlin 2025 (Customer Contact Week Berlin 2025) is Europe’s leading event for customer service and contact center industries, attracting industry experts, leaders, and innovators from around the world. As one of the most influential events in the field, CCW Berlin 2025 will take place at the ECC Exhibition Center in Berlin, with over 8,500 expected attendees, nearly 300 speakers, and over 150 global companies showcasing their products and solutions.
The scale and impact of the event make it an essential platform for industry exchange, learning, and collaboration. Exhibiting companies have the opportunity to interact directly with experts from various sectors such as customer service, contact centers, artificial intelligence, automation, and customer experience, exploring industry trends, innovative technologies, and solutions. Additionally, CCW Berlin provides companies with the opportunity to showcase their products and technologies, opening up extensive opportunities for cooperation among decision-makers, operators, and suppliers.